(Berkshire County Office)

480 West Street


Pittsfield, MA 01201

Birth Parent Hotline (Toll Free) 1-877-777-7774

E-mail: [email protected]

Hours: Monday-Friday, 9 a.m. – 5 p.m., with flexible extended hours to meet individuals’ needs.

Comprehensive adoption services for birth parents, children, and adoptive parents, including domestic and international adoption. Brightside has its own program in China plus a waiting child (special needs) China program, and networks with other agencies for Poland, Kazakhstan, Russia and Ukraine. (2003 Berkshire United Way listing)


66 Lake Buel Road


Great Barrington, MA 01230

Hours: Monday-Friday, 9 a.m.- 4 p.m.

Specializing in international and minority adoptions for married couples and single persons. (2003 Berkshire United Way listing)


480 West Street


Pittsfield, MA 01201

1-888-742-7443 (toll free)

Hours: Monday-Friday 8 a.m.- 5 p.m. (Child care opens at 7:30 a.m.)

Offers a wide range of support services to vulnerable children and their families. BCFC has 11 separate programs as follows:

•Educational Child Care at Six Locations in Pittsfield:

– Child Care Center at 480 West Street


– Dorothy Amos Community Preschool at 314 Columbus Avenue


– Redfield Infant/Toddler Center at 48 Elizabeth Street


– Crosby Partnership Preschool at 517 West Street


– Conte Kids’ Club (School-Age) at 200 West Union Street


– Morningside Kids’ Club (School-Age) at 100 Burbank Street


•Healing Homes Therapeutic Foster Care


Healing Homes is a private foster care program for children with special medical, physical or emotional needs, including children who have experienced multiple unsuccessful previous placements. This program provides the intensive support to foster parents which is necessary for them to help each child achieve his or her maximum potential.

•McInerney Parent Center


The McInerney Parent Center offers support services for parents on child rearing issues from infancy to teenagers.

•Redfield House/Young Family Services


Redfield House offers subsidized, supportive housing for young families in Berkshire County and serves a young parent population with prevention, education and treatment services that help create long-standing, positive benefits for families, children, and the community.

•Parent’s Place


The Parent’s Place, a collaboration of five agencies housed in Northern Berkshire, involves the whole family in a comprehensive family support and family literacy program. Services include adult education, early childhood enrichment, parent-child interaction and learning, parenting skill development, life skill development, and home visits.

•Strong Families, Strong Kids, Strong Communities (SFSK)


SFSK’s purpose is to promote healthy development and school and community success. It offers a vehicle to increase parental involvement in school, a key factor in school success.

•Permanency Supports


This program provides a comprehensive range of services to ensure that adoptive families and adoptees have the support and knowledge necessary to sustain well-functioning families.

•Pittsfield Even Start


Even Start meets a need for family literacy for vulnerable families and collaborates with the Adult Learning Center and Head Start. Parents work on adult basic education, participate in parenting classes, participate in activities with their children, and children participate in early childhood (developmental) experiences.

•21st Century Family Advocate


BCFC has a family advocate assigned to a very large school-based program in North Adams. This federal program provides enrichment and community activities for families and children throughout the school system after school and evenings. The Family Support Leader provides outreach to families by referrals from the schools, and outreach on behalf of the program activities.

•Family Development Program


Family Development workers offer families concrete support and education including: child development, basic budgeting, household management, enhancing parent- child relationships, and teaching social skills.

•DSS Family Based Services Network (FBS)


The goal of this network is to achieve child safety, well-being and permanency through connecting families to a wide array of local services. (2003 Berkshire United Way listing)


45 Franklin Street 5th Floor


Boston, MA 02110-1301


Fax: 617-542-1006

Western Regional Office

1537 Main Street 2nd Floor


Springfield, MA 01103 (Maurine Albano)

MARE is a private non-profit agency that works with both private and public adoption agencies to find permanent adoptive homes for children in foster care. This is done by recruiting, educating, supporting and advocating for families throughout the adoption process. To match children with appropriate families, MARE also holds adoption parties throughout the state, coordinates media campaigns featuring specific children, and has a computer child/family matching program. (2003 Berkshire United Way listing)


53 Eagle Street


Pittsfield, MA 01201

CHILD ABUSE HOTLINE 1-800-292-5022

CHILD ABUSE HOTLINE AFTER 5:00 p.m. 1-800-792-5200

210 State Street


North Adams, MA 01247

Hours: Monday-Friday, 8:45 a.m.- 5:00 p.m.

Protective services for abused, neglected, and “at risk” children and their families; serves children under the age of seventeen. Services include assessment of needs, counseling, referral services, foster care and adoption. Hotline takes “child in need” reports which can be made by non-professionals. (2003 Berkshire United Way listing)